GDPR! Are we ready.....are you ready....is any body ready??

GDPR

This has to be the most used four letters of this decade! Everyone is receiving emails and letters and if you have not been bombarded with this information and requests for permission then you literally must be living under a rock or a cave!

So what is GDPR? Its a way to ensure that there is accountability for what companies (no matter the size or type of business) do with your information!  Its is meant to stop spamming emails (it wont) and it is meant to stop issues like the selling or sharing or peoples personal details to third parties.  It is also to ensure companies are storing details safely and are understanding the requirements for security within their business so bank details and other useful information to criminals is not accessible (this is hard when it comes to real life hacker extraordinaires who can access larger organisations but all businesses can try to stop it as best they can) 

It means companies can be fined if they are found to be breaching the regulations and it means that companies have to obtain CLEAR consent and provide a privacy statement.  It also importantly gives customers the right to ask for their data to be deleted.  The reason you wil be receiving so many emails and letters is because companies are not sure that they have received CLEAR consent from everyone on their list so the easiest thing to do is to get everyone to rejoin or reconsent so they know they have done it! (I think lol)

We want to that if you are looking for our privacy policy that you can find it! So here it is below in this blog but it can be found at checkout stage too as this provides you with all the information you need to know about what happens to your data!

Also do not forget if you want to receive emails from us when checking out you need to OPT in now and not OPT out !  We do not send spam and we try and send interesting and informative content so it helps you!

 

Privacy Statement

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

MARKETING
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. For marketing emails we use email provider Mailchimp and there is an option for all customers to opt out of receiving these emails on each one. or you can request that all information we hold on you is removed.

We use Facebook Ads and Mailchimp which all integrate together so we do not transfer your details manually or have them saved on any software or programmes anywhere else. Each of these providers have their own privacy policy and are compliant with the new GDPR regulations.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at samantha@lilbitslimited.co.uk or mailing us at:
LilBits Limited
Unit 318 The Vale Enterprise Centre, Hayes Road, Sully Barry GB CF64 5SY

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics:
Our store uses Google Analytics to help us learn about store visits and the pages being viewed.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Paper Based Information - For all orders an invoice is printed off and placed within the package being sent. This invoice states what is in the parcel, the name and address of the recipient and no payment or contact details of the customer. We do not hold paper copies of invoices or payment details as these are all stored within the Shopify platform.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where


SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at samantha@lilbitslimited.co.uk or by mail at
LilBits Limited
Samantha Cole
Unit 318 The Vale Enterprise Centre, Hayes Road, Sully Barry GB CF64 5SY

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